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Hyperautomation Terminología Hiperautomatización Servicios Cognitive Engine Beneficios FAQ Backoffice Core ID Identity verification is the process of checking and confirming the data and information provided by a person to determine if they are true and correspond to their real identity. Multi-factor verification is a more secure approach, as it uses multiple methods to confirm a person's identity, rather than just one, reducing the risk of spoofing and increasing confidence in the verification._cc781905-5cde- 3194-bb3b-136bad5cf58d_ G. lossario anonymization. Process by which data is processed in such a way that it is not possible to relate it to the identity of a person or their personal data. Despite these processes, it is possible to perform technical and scientific analyzes on that data set. For compliance with anonymization standards, the data must be stripped of sufficient elements so that the data subject can no longer be identified, and therefore these data must be processed so that it is not possible to identify a person through the use of all reasonable means to be used by any other person. Authentication. Authentication is a process that confirms a person's identity in the digital world. For this, the user is related to one or more variables such as passwords, tokens, identification cards, fingerprints or biometric characteristics. These factors are classified into three types: known, object and biometric. Some systems also require specific actions for more secure authentication. Multifactor Authentication. Single-factor authentication systems, like passwords, are easy to manage but also more vulnerable due to users' choice of passwords. On the other hand, biometric systems are more secure, but they run the risk of being irreversible and linked to a person's anatomy. For the best security and convenience, the current trend is to use two-factor authentication (2FA) and multi-factor authentication (MFA) systems. Multi-factor authentication is an authentication system that requires the presence of several different factors to verify a person's identity. These factors include information known to the user (such as a password), objects in the user's possession (such as a token or ID card), and biometric characteristics (such as fingerprints or facial recognition). The combination of these factors provides additional security against unauthorized access to protected information or resources. Authorization. It consists of the security process to determine what actions or services can be performed according to the identity of the users. Biometrics. Application of statistical methods and calculation in the study of biological phenomena. In security it is used as a means to identify, authenticate and control access through measurable human biological data. There are various levels of biometric security with biological measurements (DNA and blood); morphological ones that involve the structure of the body (shape of the face, eyes, etc) and behavioral ones, those based on actions or patterns such as the tone of the voice or the way of moving. Biometric data is unique to each individual and is one of the best identity confirmation tools. By the way, the term biometrics comes from two Greek words: BIOS(life) and _cc781905-5cde- 3194-bb3b-136bad5cf58d_METRON (measured). Behavioral Biometrics. This is biometrics based on own actions or behaviors associated with a person. This includes typing pattern (formerly known as keystroke dynamics), tone of voice, use of social media, intensity of heartbeat, and even gait. cybercrime. It is any crime that involves computing devices and networks for carrying out illegal activities. More in detail, is usually used to talk about those activities directed against the confidentiality, integrity and availability of computer systems and networks, as well as the data stored in them. Confidentiality. It is the protection of information and the guarantee that the stored and transmitted data will not be disclosed to unauthorized third parties. In the digital age, confidentiality is strengthened through the use of cryptography to ensure data privacy. Deduplication. Mechanisms used to detect duplicate identities and ensure the uniqueness of people within a system or organization. The tools used in these processes generally include biometric recognition, biographical data, and the use of credentials. Availability. It is the guarantee that a company's IT infrastructure has adequate recovery and protection capacity against system failures, natural disasters or malicious attacks. It is the ability to access and use resources, be it a computer network, a system, an application or data, allowing its use to authorized persons. Face Match. Facial recognition or face matching system through which a user uses his biometric characteristics (his face) to authenticate his identity. This is one of the most used systems thanks to the popularization of smartphones and is frequently associated with the use of mobile applications (apps) and web platforms as a mechanism to keep accounts or transactions safe and secure. Authorized source. Repository, system, or database that contains information about an individual's attributes and is considered to be the primary or most reliable source for this information. When two or more identification systems present a conflict in their data, the authorized source is used as the most secure source of information in this regard. Identity. It is the set of characteristics of an individual, or of a community, that characterize them from others. In security it is used to talk about individuals and the attributes that make them unique. These variables include physical characteristics, personal history, beliefs, cultural, national, and gender factors, among other variables. Digital identity. Just as there is a physical identity, there is also a digital version made up of the unique attributes of each individual that are captured, validated or _cc781905-5cde-3194-bb3b -136bad5cf58d_stored by digital means. ID. Process of determining or recognizing the identity of someone or something. In the physical world, it is done through identity documents issued by governments. In the digital world, identification is a key process to confirm the identity of an online user. This process includes the registration of attributes and the issuance of credentials to facilitate the subsequent authentication process. Biometric Identification. It is the process of determining the identity of a person through the use of biometric data such as the shape of the face, the fingerprint or the pattern of walking, among other possibilities. This information is then compared with a database to verify the identity of said user. Despite the use of digital tools for the capture, recording and comparison of data, it must be taken into account that a biometric match is never exact and therefore a 100% match between the biometric template and the user's data will never be presented. As a consequence, margins must be established for the acceptance of matching patterns that obey a category called biometric threshold. Integrity. It refers to the state and accuracy of the data involved in a process. In other words, integrity requires that the data received must be exactly the same as the data sent. performance metrics. They are measurement systems used to determine the precision of the authentication processes. In biometrics the following stand out: False Acceptance Rate (FAR): the false acceptance rate or FAR is sometimes known as the false negative rate or FN. As its name indicates, it is related to unregistered users who, despite them, are erroneously admitted to the systems. False Rejection Rate (FRR): the false rejection rate or FRR is sometimes known as the false positive rate or FP. It is the opposite case of the FAR and occurs when the system denies access to an authorized user. Biometric recognition. Procedure, through the use of technological devices, to confirm the identity of people by comparing biological and behavioral attributes. Face recognition. It is a way of verifying the identity of a user by comparing their facial features with a database saved in a digital format. This technology has become popular due to its ease of use and its registration process that includes the measurements of the different parts of the face. The registered data is optimized and protected by algorithms to guarantee the security of the information. cyber security. Cybersecurity is the combination of people, policies, processes and technologies used by a company to protect its digital assets. There are various classifications ranging from security of the Internet of Things (IoT), to information security, among other classifications. Some of the most common threats are ransomware, malware, denial of service attacks, and phishing. Its use has changed its motives, and sides, from its beginnings, from being a tool for extortion and industrial espionage, to the sabotage of entire nations in conflict and a tool for cyber-activists. Identification system. It is about the set of practices, equipment, technological infrastructure, software, credentials and laws involved in the capture, management and use of personal identification data. Digital identification system. It is a technological platform used during the life cycle of an organization's identity. It covers from the capture, validation, storage and transfer of data, to the management of credentials, for their subsequent verification and authorization de identities. Error rate. Biometrics has a margin of error that is controlled through the definition of a threshold, which balances the false acceptance rate and the false rejection rate. A low threshold will increase the acceptance rate and decrease the rejection rate, which can be risky as there will be a greater chance of unauthorized persons gaining access to protected systems. Therefore, increasing the rejection rate reduces the risk of unauthorized access. Check. For the context of information technology and security, it is defined as the process of confirming the identity of a user or process by comparing their attributes or credentials to facilitate their authorization and access to services. Biometric verification. It is the verification process using biometric attributes for this purpose. With this objective, a capture of these variables is carried out, whose information is compared with a digitally stored biometric template. G. lossario anonymization. Process by which data is processed in such a way that it is not possible to relate it to the identity of a person or their personal data. Despite these processes, it is possible to perform technical and scientific analyzes on that data set. For compliance with anonymization standards, the data must be stripped of sufficient elements so that the data subject can no longer be identified, and therefore these data must be processed so that it is not possible to identify a person through the use of all reasonable means to be used by any other person. Authentication. Authentication is a process that confirms a person's identity in the digital world. For this, the user is related to one or more variables such as passwords, tokens, identification cards, fingerprints or biometric characteristics. These factors are classified into three types: known, object and biometric. Some systems also require specific actions for more secure authentication. Multifactor Authentication. Single-factor authentication systems, like passwords, are easy to manage but also more vulnerable due to users' choice of passwords. On the other hand, biometric systems are more secure, but they run the risk of being irreversible and linked to a person's anatomy. For the best security and convenience, the current trend is to use two-factor authentication (2FA) and multi-factor authentication (MFA) systems. Multi-factor authentication is an authentication system that requires the presence of several different factors to verify a person's identity. These factors include information known to the user (such as a password), objects in the user's possession (such as a token or ID card), and biometric characteristics (such as fingerprints or facial recognition). The combination of these factors provides additional security against unauthorized access to protected information or resources. Authorization. It consists of the security process to determine what actions or services can be performed according to the identity of the users. Biometrics. Application of statistical methods and calculation in the study of biological phenomena. In security it is used as a means to identify, authenticate and control access through measurable human biological data. There are various levels of biometric security with biological measurements (DNA and blood); morphological ones that involve the structure of the body (shape of the face, eyes, etc) and behavioral ones, those based on actions or patterns such as the tone of the voice or the way of moving. Biometric data is unique to each individual and is one of the best identity confirmation tools. By the way, the term biometrics comes from two Greek words: BIOS(life) and _cc781905-5cde- 3194-bb3b-136bad5cf58d_METRON (measured). Behavioral Biometrics. This is biometrics based on own actions or behaviors associated with a person. This includes typing pattern (formerly known as keystroke dynamics), tone of voice, use of social media, intensity of heartbeat, and even gait. cybercrime. It is any crime that involves computing devices and networks for carrying out illegal activities. More in detail, is usually used to talk about those activities directed against the confidentiality, integrity and availability of computer systems and networks, as well as the data stored in them. Confidentiality. It is the protection of information and the guarantee that the stored and transmitted data will not be disclosed to unauthorized third parties. In the digital age, confidentiality is strengthened through the use of cryptography to ensure data privacy. Deduplication. Mechanisms used to detect duplicate identities and ensure the uniqueness of people within a system or organization. The tools used in these processes generally include biometric recognition, biographical data, and the use of credentials. Availability. It is the guarantee that a company's IT infrastructure has adequate recovery and protection capacity against system failures, natural disasters or malicious attacks. It is the ability to access and use resources, be it a computer network, a system, an application or data, allowing its use to authorized persons. Face Match. Facial recognition or face matching system through which a user uses his biometric characteristics (his face) to authenticate his identity. This is one of the most used systems thanks to the popularization of smartphones and is frequently associated with the use of mobile applications (apps) and web platforms as a mechanism to keep accounts or transactions safe and secure. Authorized source. Repository, system, or database that contains information about an individual's attributes and is considered to be the primary or most reliable source for this information. When two or more identification systems present a conflict in their data, the authorized source is used as the most secure source of information in this regard. Identity. It is the set of characteristics of an individual, or of a community, that characterize them from others. In security it is used to talk about individuals and the attributes that make them unique. These variables include physical characteristics, personal history, beliefs, cultural, national, and gender factors, among other variables. Digital identity. Just as there is a physical identity, there is also a digital version made up of the unique attributes of each individual that are captured, validated or _cc781905-5cde-3194-bb3b -136bad5cf58d_stored by digital means. ID. Process of determining or recognizing the identity of someone or something. In the physical world, it is done through identity documents issued by governments. In the digital world, identification is a key process to confirm the identity of an online user. This process includes the registration of attributes and the issuance of credentials to facilitate the subsequent authentication process. Biometric Identification. It is the process of determining the identity of a person through the use of biometric data such as the shape of the face, the fingerprint or the pattern of walking, among other possibilities. This information is then compared with a database to verify the identity of said user. Despite the use of digital tools for the capture, recording and comparison of data, it must be taken into account that a biometric match is never exact and therefore a 100% match between the biometric template and the user's data will never be presented. As a consequence, margins must be established for the acceptance of matching patterns that obey a category called biometric threshold. Integrity. It refers to the state and accuracy of the data involved in a process. In other words, integrity requires that the data received must be exactly the same as the data sent. performance metrics. They are measurement systems used to determine the precision of the authentication processes. In biometrics the following stand out: False Acceptance Rate (FAR): the false acceptance rate or FAR is sometimes known as the false negative rate or FN. As its name indicates, it is related to unregistered users who, despite them, are erroneously admitted to the systems. False Rejection Rate (FRR): the false rejection rate or FRR is sometimes known as the false positive rate or FP. It is the opposite case of the FAR and occurs when the system denies access to an authorized user. Biometric recognition. Procedure, through the use of technological devices, to confirm the identity of people by comparing biological and behavioral attributes. Face recognition. It is a way of verifying the identity of a user by comparing their facial features with a database saved in a digital format. This technology has become popular due to its ease of use and its registration process that includes the measurements of the different parts of the face. The registered data is optimized and protected by algorithms to guarantee the security of the information. cyber security. Cybersecurity is the combination of people, policies, processes and technologies used by a company to protect its digital assets. There are various classifications ranging from security of the Internet of Things (IoT), to information security, among other classifications. Some of the most common threats are ransomware, malware, denial of service attacks, and phishing. Its use has changed its motives, and sides, from its beginnings, from being a tool for extortion and industrial espionage, to the sabotage of entire nations in conflict and a tool for cyber-activists. Identification system. It is about the set of practices, equipment, technological infrastructure, software, credentials and laws involved in the capture, management and use of personal identification data. Digital identification system. It is a technological platform used during the life cycle of an organization's identity. It covers from the capture, validation, storage and transfer of data, to the management of credentials, for their subsequent verification and authorization de identities. Error rate. Biometrics has a margin of error that is controlled through the definition of a threshold, which balances the false acceptance rate and the false rejection rate. A low threshold will increase the acceptance rate and decrease the rejection rate, which can be risky as there will be a greater chance of unauthorized persons gaining access to protected systems. Therefore, increasing the rejection rate reduces the risk of unauthorized access. Check. For the context of information technology and security, it is defined as the process of confirming the identity of a user or process by comparing their attributes or credentials to facilitate their authorization and access to services. Biometric verification. It is the verification process using biometric attributes for this purpose. With this objective, a capture of these variables is carried out, whose information is compared with a digitally stored biometric template. Benefits Reduce phishing fraud. Increase conversion rates. Combat money laundering, terrorist financing and online fraud. Valid authenticity of Information. It is the primary source for the collection of information in the creation of the digital identity of the users. Promotes AML/KYC and KYT compliance. By using multiple methods to confirm a person's identity, you reduce the risk of spoofing and increase confidence in the verification. By employing various methods to confirm identity, the risk of fraud and identity theft is reduced. Some regulations require multi-factor verification to meet security standards. Multi-factor verification allows users to use different methods to confirm their identity, providing a higher level of flexibility. It allows companies to scale their identity verification processes to accommodate a greater number of users or a greater variety of transactions. Reduces the amount of personal information that is stored and shared, helping to protect users' privacy. It gives users the possibility to authenticate on different devices, be it from a computer, a smartphone or a tablet, which makes the verification process easier. Reduces the time and costs associated with identity verification. By using multiple factors to confirm a person's identity, users and businesses can have more confidence that information is protected and secure. multiple factors A solid confidence How does it work? Multifactor identity validation system and advanced digital identity creation. Fully configurable, each verification factor allows you to validate that a user is who they say they are. At the end of the process, the digital identity created will be used to use any other Anteia service safely and quickly for the user. How does it work? Multifactor identity validation system and advanced digital identity creation. Fully configurable, each verification factor allows you to validate that a user is who they say they are. At the end of the process, the digital identity created will be used to use any other Anteia service safely and quickly for the user. Frequent questions What types of documents do you accept for identity verification? We have the ability to train our visual computing algorithms to accept different types of identity documents, we especially support the official identity documents of each country, passports and driver's licenses, mainly in Latin America. How is the security and privacy of customer information guaranteed? We implement multiple data security strategies, and we maintain more than 35 security, privacy and data protection policies. We run drills and have an incident management policy. Finally, through our Data Fabric, we allow the information collected to be anonymized. What processes and technologies do you use to verify the authenticity of documents? We use different visual computing algorithms that allow us to process information from the captured documents, such as the sources, taxonomy and other characteristics of each one of them, on which the probability that the document is authentic is presented with a very high reliability. Do you offer any additional services or solutions to enforce identity verification, such as biometric authentication? Anteia's identity verification is intrinsically connected to biometric authentication, our process requires validation of both the document and the person, so that we can verify if the person agrees with the document. Do they have any experience or certifications in identity verification in a specific industry? We have experience with entities in the solidarity sector, banking, bonds, insurance, cargo transportation industry, among others. We follow biometric and identity verification standards, following the GDPR and ISO 27701 standards. What are the processing times for identity verification? It can take a user between 1 and 3 minutes to finish a verification process, our methods allow background processing while the user interacts with the application. Can you handle mass or large-scale identity verifications? Yes, we have a scalable system to make links based on the needs and capacity requirements of each client. Do you offer any kind of technical support or customer service to help with issues related to identity verification? Yes, in addition to a technical support service, we have automated support systems (intelligent personal assistant) that in a friendly way help users to successfully complete a linking process. Do they have experience verifying identity in different languages or for clients from different countries? Currently, we are expanding in Latin America to become a global solution that accommodates all the needs of languages and people from different countries. Do you offer integration with other platforms or systems to facilitate the identity verification process in a company's workflow? Our system is easy to integrate, which is why we offer multiple integration options that allow us to connect with various systems, so that the customer experience is the best. How is customer identity verification information handled and stored? We have multiple methods of information management and storage, through our Data Fabric we anonymize and pseudonymize sensitive user data to improve user privacy. We handle different types of connections and data transfer to deliver the information to the client in a secure manner. Do you have a process in place to handle fraud or unauthorized identity verification attempts? Our system analyzes the verification process and, in case of finding anomalies, generates alerts, all based on the client's parameterization, so that in those cases they can manually verify if the anomaly was caused by an attempted fraud. What kind of reports or statistics can you provide to help companies evaluate and improve their identity verification processes? One of the functionalities in the Backoffice is the possibility of evaluating, through graphs and consolidated information, the information from the verifications in different time ranges. This is particularly useful for learning the effectiveness of a new campaign, or seeing at a glance the number of people accepted into a particular flow. In case of fraud, are they responsible for the damage caused? Anteia is responsible for compliance with the configuration parameters of the verification matrix, in case of any system failure we are responsible In case of storing the information, and reaching a termination of the contract, does the transfer of the information generate a cost? Yes, the cost varies depending on the transfer method, since it must comply with the data transfer security requirements that we have in our policies. Do they validate the photograph of the document with the issuing entity? The information of the identity document is consulted, in the event that the issuing entities offer this service, it can be quoted. Does your platform work without internet? On the roadmap there is a version of certain services that allows you to operate without a live internet connection. This version, called "Eventual Connectivity", allows data capture without any Internet connection. This data is stored on the device until it has an internet connection. At that time, the data will be sent to our servers so that it can be verified and the process is completed. Do you have notifications sent by WhatsApp? In cases of need, it is used as a means of backup notifications. Is the platform modular? Yes, the anteia services can be obtained separately. How many checks can be performed per minute? The indicator per client is 57. digital identity It is a virtual and digital representation of a person on the Internet and other digital media, which includes personal and professional information, such as names, contact information, preferences and online activity. This information allows users to interact and conduct transactions online, resulting in a more convenient and efficient experience. It can be used by companies and organizations to personalize the user experience and improve the efficiency of their business processes. It is important to be aware of the privacy and security concerns associated with digital identity. Personal information online can be vulnerable to hacker attacks and other types of cybercrime, which can result in the loss of sensitive data and breach of privacy. Pseudonymization is a data privacy technique that aims to protect the privacy of individuals when processing their personal data. It is achieved through the replacement of a person's unique identifiers, such as their name, address, identification number, etc., with an artificial identifier, such as an alias or code. This process allows the processing of personal data without exposing the real identifiers of the person, reducing the risk of re-identification and, therefore, the violation of privacy. Anteia implements an exhaustive pseudonymization process to protect the privacy of individuals and comply with regulations and data protection standards. The process includes identification of sensitive data, creation of an artificial identifier and its encryption, replacement of unique identifiers with the encrypted identifier, validation of pseudonymization, secure storage and use of pseudonymous data, and documentation. and process audit. We use the SHA-256 hashing algorithm to ensure data integrity and generate a unique hash. We pseudonymize the identity verification data. We create a digital identity. Services such as Geneus Docs and SecurSing orbit around it.

X-EIA Terminología Beneficios Proceso Casos de uso FAQ Analytics Solicita tu DEMO It is a digital method to authenticate and validate electronic documents. It is used to verify the identity of the sender and guarantee the integrity and authenticity of the document. The electronic signature is based on cryptography and security technologies. In many countries, it is legally valid as a handwritten signature on paper. The implementation of the electronic signature has improved the efficiency and speed of document management, reducing costs and work. In the Anteia ecosystem, an identity verification is carried out to associate a certificate with the digital identity of the signer and guarantee the integrity and non-repudiation of the document. Our validation methods include facial recognition and text messaging with one-time codes. It has time stamps certified by reliable authorities and can be verified and stored for a long time. The electronic signature process requires that all parties involved verify their identity and accept the conditions before generating the final document, complying with regulations and integrity. G. lossario Cryptographic algorithm. It is a mathematical process used to encrypt and decrypt messages and to generate cryptographic keys. Authentication. It is the process of verifying the identity of a user. Self signature. It is an electronic signature that is made without the intervention of a certification authority. Certification authority (CA). It is an entity that issues and manages digital certificates. Digital certificate. It is an electronic file that contains information about a user's identity and their public key. Root certificate. It is a certificate that is the root of trust in a public key infrastructure. public key. It is a cryptographic key that is used to encrypt messages and to verify the identity of a user. private key. It is a cryptographic key that is used to decrypt messages and to sign electronic documents. encryption. It is the process of encoding a message so that it can only be decrypted by the recipient. Signature with time stamp. It is an electronic signature that includes a time stamp that shows the date and time the signature was made. Digital signature. It is an electronic representation of a signature, which is used to authenticate electronic documents. Electronic signature. It is an electronic representation of a handwritten signature, used to authenticate electronic documents. Advanced electronic signature (FEA). It is a type of electronic signature that provides a high level of security and trust. Recognized electronic signature (FER). It is an electronic signature that meets the legal requirements to be recognized as equivalent to a handwritten signature. Multiple signature. It is an electronic signature that is made by more than one person. hash. It is a unique representation of a message, which is used to verify the integrity of an electronic document. Public Key Infrastructure (PKI). It is a set of procedures, protocols and services used to create, manage and validate digital certificates. Integrity. It is the guarantee that an electronic document has not been altered since it was signed. I do not repudiate It is the guarantee that a user cannot deny having signed an electronic document. Security token. It is a physical device or software that stores private keys and is used to sign electronic documents. Timestamp. It is a timestamp that is added to an electronic document to show the date and time it was signed. Certificate validation. It is the process of checking the validity of a digital certificate. Check. It is the process of checking the validity of an electronic signature. Benefits Allows multiple signers. Allows you to sign documents faster and more efficiently compared to scribble signatures. Helps protect the confidentiality and integrity of documents. It is more affordable than signing on paper and can reduce the costs associated with managing paper documents and physically mailing them. Documents can be signed from anywhere at any time, which is more convenient than having to be in a specific place to sign on paper. The electronic signature reduces the use of paper and shipping costs, which contributes to an environmentally sustainable practice. It gives the possibility to people with disabilities to sign documents in a more accessible way. It allows for greater transparency and traceability in document management, which can be useful in audits and reviews. It can be easily integrated with other systems and applications, increasing the efficiency and effectiveness of document management. It allows the automation of processes and the elimination of human errors, which increases the precision and speed of document management. You can make adjustments and updates in real time, increasing flexibility and adaptability in document management. Reduces the risk of document loss, damage or theft, increasing security and reliability in document management. Access and manage documents faster and more efficiently, which improves productivity and efficiency. It is compatible with mobile devices, allowing greater mobility and flexibility in document management. multiple factors A solid confidence Benefits Allows multiple signers. Allows you to sign documents faster and more efficiently compared to scribble signatures. Helps protect the confidentiality and integrity of documents. It is more affordable than signing on paper and can reduce the costs associated with managing paper documents and physically mailing them. Documents can be signed from anywhere at any time, which is more convenient than having to be in a specific place to sign on paper. The electronic signature reduces the use of paper and shipping costs, which contributes to an environmentally sustainable practice. It gives the possibility to people with disabilities to sign documents in a more accessible way. It allows for greater transparency and traceability in document management, which can be useful in audits and reviews. It can be easily integrated with other systems and applications, increasing the efficiency and effectiveness of document management. It allows the automation of processes and the elimination of human errors, which increases the precision and speed of document management. You can make adjustments and updates in real time, increasing flexibility and adaptability in document management. Reduces the risk of document loss, damage or theft, increasing security and reliability in document management. Access and manage documents faster and more efficiently, which improves productivity and efficiency. It is compatible with mobile devices, allowing greater mobility and flexibility in document management. Use cases Financial legal contracts and agreements. Billing and monitoring of payments in the accounting sector. Job application forms and monitoring of the hiring process in human resources. Requests for orders and monitoring of the supply chain in companies of logistics. Medical forms and record of clinical histories. Applications for enrollment and monitoring of students. Travel request forms and travel management. Credit applications and loan monitoring. Insurance application forms and claims tracking. Requests for inspection and monitoring of products in the manufacturing industry. Requests for acquisition and monitoring of real estate. Loan contracts, investment agreements, credit card applications. Real estate. purchase-sale contracts, rental contracts, property deeds. Medical consents, electronic medical records, medical prescriptions. Permit applications, public service contracts. Software license agreements, cloud service provider agreements, outsourcing agreements. Enrollment applications, teacher contracts, professional internship agreements. Transport contracts, delivery agreements, storage agreements. Insurance policies, reimbursement requests, indemnity agreements. Supply agreements, purchase contracts, technology license agreements. Online purchase agreements, subscription contracts, affiliate agreements. Hotel reservation contracts, vacation rental contracts, catering agreements. Input supply agreements, crop sales contracts, land lease agreements. Frequent questions What is the difference between digital and electronic signature? The electronic signature refers to the authentication and validation of documents in digital format through cryptography and security technologies, while the digital signature refers to a signature in digital format, but which does not necessarily have the same levels of security and authenticity than an electronic signature. That is, the electronic signature is a specific type of digital signature that meets certain security and reliability standards. What types of electronic signatures are there? Simple electronic signature. Electronic representation of a handwritten signature, used to authenticate electronic documents. Digital signature. Electronic representation of a signature, used to authenticate electronic documents. Advanced electronic signature (FEA). It is a type of electronic signature that provides a high level of security and trust. Recognized electronic signature (FER). Electronic signature that meets the legal requirements to be recognized as equivalent to a handwritten signature. Self signature. Electronic signature that is carried out without the intervention of a certification authority. Multiple signature. It is done by more than one person. Signature with time stamp. Electronic signature that includes a time stamp that shows the date and time the signature was made. What documents can be signed electronically? Any document that can be stored in electronic format can be signed electronically. This includes contracts, invoices, legal documents, official documents, work documents, among others. The electronic signature allows authenticating and verifying the integrity of these documents, which gives them legal validity and provides them with a higher level of security. How is the authenticity of an electronic signature verified? It is verified using the public key corresponding to the signature. The process consists of decrypting the information signed with the public key and comparing it with the original document to verify that the signature is valid and has not been altered. It can be verified that the digital certificate used to sign is valid and has not expired. This verification can be done by specialized software or through a certification authority. What requirements must be met to perform an electronic signature? To perform an electronic signature, several requirements must be met, such as having a verified identity and a digital certificate issued by a trusted certification authority, using cryptographic keys (a public key to encrypt messages and verify the identity of a user, and a private key to decrypt messages and sign electronic documents), have an application or device that allows electronic signatures to be performed and meets the required security standards, adequately protect private keys, comply with the rules and regulations applicable in the country or jurisdiction where it is performed the electronic signature, and have a public key infrastructure (PKI) that allows validating the electronic signature and guaranteeing trust in it. How is the security of electronic signatures guaranteed? A series of requirements must be met, such as having a verified identity and a digital certificate issued by a trusted certification authority, using cryptographic keys, having an application or electronic signature device that complies with security standards, adequately protecting private keys , comply with applicable rules and regulations, have a public key infrastructure (PKI), and use encryption and authentication techniques to protect the integrity of electronically signed documents. In addition, it is important to keep electronic signature software and devices up to date to avoid potential security vulnerabilities. How is the electronic signature integrated into business processes? The electronic signature can be integrated into business processes through the automation and digitization of the processes that require the signing of documents. This may include the creation of electronic forms for the collection of information and the signing of the same, the implementation of approval workflows that allow the signing of documents online and the integration of the electronic signature with document management and information management systems. business processes. In addition, it is important to guarantee the integrity and security of the documents and the electronic signature through adequate security measures, such as data encryption and user authentication. What happens if the device used for the electronic signature is lost or damaged? How is an electronic signature revoked? How is the privacy of electronic signatures guaranteed? How is the integrity of electronically signed documents carried out? How can non-repudiation be guaranteed in electronic signatures? What systems or technologies are used for the electronic signature? How is the authentication of users who perform electronic signatures performed? How can electronic signatures be stored and managed? What legal implications does the electronic signature have? Is the electronic signature valid in any country? What support does the electronic signature have? What are the mechanisms to sign? Biometric fingerprint and OTP. Can you sign multiple documents simultaneously? How many signatures can I put on a document? Do you have end user support? Analytics Number of documents signed, number of active users, average session duration. Response times, error rate, level of availability. Number of users, roles and permissions assigned, level of user activity. Average time to perform an electronic signature. Number of valid and invalid certificates, certificate validation success rate. Integration with other systems. Number of integrations made, types of integrated systems (CRM, ERP, etc.), level of success of the integrations. Number of successful and failed signatures, overall success rate. Level of user satisfaction, pain points and problems reported, level of adoption of the platform. Number of users who access the platform from mobile devices, types of devices used. Geography. Geographic location of users and signed documents, analysis of geographic trends. Total cost of implementation and use of the service, costs per user and per signed document. Trends in the use of the platform, trends in user satisfaction, trends in the adoption of new features. Documents created, shared and collaborative. Average time per document. Solicita tu DEMO

Core ID Docs Firma Electrónica Authentikator X-eia Servicios Solicita tu DEMO multiple factors A solid confidence G. lossario La verificación de identidad es el proceso de comprobación y confirmación de los datos e información proporcionados por una persona para determinar si son verdaderos y corresponden a su identidad real. La verificación de múltiples factores o multifactorial es un enfoque más seguro, ya que utiliza varios métodos para confirmar la identidad de una persona, en lugar de solo uno, esto reduce el riesgo de suplantación de identidad y aumenta la confianza en la verificación. Esta verificación es altamente personalizable para asegurar una alta convertibilidad, manteniendo altos niveles de seguridad. Conoce más Docs Servicio de procesamiento de documentos que permite: (1) Creación de documentos como formularios, contratos, pagarés, entre otros. (2) Análisis de texto para extraer información valiosa de los documentos, como datos personales, números, fechas, etc. (3) Clasificación de documentos que da la posibilidad de organizarlos automáticamente según diferentes categorías. (4) Reconocimiento óptico de caracteres (OCR) que permite digitalizar documentos en papel y convertirlos en archivos electrónicos. (5) Monitoreo de incongruencias de información y alertas de riesgo. Conoce más Firma electrónica La firma electrónica es un método digital para asociar a personas autenticadas con documentos digitales válidos. Se utiliza para verificar la identidad del remitente y garantizar la integridad y autenticidad del documento. Se basa en criptografía y tecnologías de seguridad. En el ecosistema de anteia, se realiza una verificación de identidad para asociar la identidad digital del firmante y garantizar la integridad y no repudio del documento. Nuestros métodos de validación incluyen reconocimiento facial y mensajería de texto con códigos de un solo uso, sin embargo, por el uso de la identidad digital, siempre hay una forma de verificar la identidad del firmante. Posee marcas de tiempo certificadas por autoridades confiables y puede ser verificada y almacenada por un largo tiempo. El proceso de firma electrónica requiere que todas las partes involucradas verifiquen su identidad y acepten las condiciones antes de generar el documento final, cumpliendo con las normativas relacionadas e integridad del documento. Conoce más Authentikator Servicio que utiliza técnicas de computer vision, aprendizaje automático y análisis de datos para identificar patrones y tendencias en documentos falsificados, analizar y comparar características visuales de un documento (como texto, imágenes, diseño y formato) con una base de datos de documentos auténticos conocidos. Tiene la capacidad de detectar características falsas o alteradas en un documento y emitir una advertencia o una respuesta si se determina que el documento no es auténtico. Permite adjuntar documentos de identidad, diplomas, facturas, certificados, declaraciones de renta o cualquier otro documento y validar su autenticidad. Convierte documentos no estructurados en estructurados. Convierte imágenes con texto en datos de texto legibles por computadoras. Conoce más x-eia En un Intelligent personal Assistant que ayuda a los usuarios finales a cometer la menor cantidad de errores en su proceso de vinculación, a que puedan resolver problemas rápidamente y mejorar su experiencia de registro. Conoce más Services Authenticated Attachments. Allows you to attach identity documents, diplomas, invoices, certificates, income statements or any other document. Convert unstructured documents to structured to automate large-scale procurement data capture, increase operational efficiencies, improve customer experience, and inform decision-making by speeding and securing processes. Smart Contracts. Legal documents that can be generated automatically, stored securely on a blockchain, and have pre-programmed clauses that are automatically triggered under certain conditions, allowing for greater control and monitoring of the contract lifecycle. This can improve efficiency and security in contract management. Electronic signature. Mechanism that allows a person to be linked to an electronic message, contract or electronic document, identifying himself as a signatory of the message. Provides users with the ability to perform signatures, facilitates the distribution of legally sensitive documents for the collection of electronic signatures. Smart forms. Digital forms that are self-managed thanks to public and private sources of information, Optical Character Recognition (OCR), Intelligent character recognition (ICR) and other forms or documents from the same user. The authenticity of information is verified, updated and monitored through compliance alerts, dates and inconsistencies. Digital identity. Identity verification information is anonymized to reuse it in future events such as management of forms, contracts or electronic signatures, which allows streamlining processes and guaranteeing the security of information. Decision engine. Run automated decisions based on custom rules as a set of processes. It uses artificial intelligence and analysis to learn and redefine decisions. Dematerialized promissory notes. Mechanism that allows you to sign, fill out and endorse promissory notes supported by dematerialized technology (secure digitization), protected with an advanced electronic signature ensuring its validity. It allows the custody and completion of blank promissory notes for processing, using a secure trace for the parties, verifying the transactions made on the promissory note. Identity verification. Multiple verification factors ensure instantly that customers, employees, suppliers are really who they say they are. Facial and voice biometrics, proof of life, identity document authenticity, GPS, mobile number, Device ID, verification in binding and non-binding lists, search in public and private sources of information and credit history._cc781905-5cde-3194- bb3b-136bad5cf58d_ Solicita tu DEMO

Contacto Un sólo proveedor Una sola integración Una sola plataforma anteia es la primera plataforma que hiper automatiza procesos de vinculación y ventas quitándoles el dolor de cabeza a las empresas de lidiar con nuevas tecnologías, integraciones, regulaciones, tiempos de equipo de desarrollos y precios inasequibles. Dale velocidad y seguridad a tus negocios con la Identidad Digital Avanzada de anteia Completa los datos y empieza a vivir la experiencia del poder oculto de la integración con anteia a través de un laboratorio de nuestras soluciones para tu empresa Accede a nuestra IMPLEMENTACIÓN GRATUITA solicitándola en este formulario Nombre Apellidos Empresa Email corporativo Industria Elige una opción Si elegiste otro dinos cual No. Celular Cargo Cuéntanos un poco más... Acepto los términos y condiciones Enviar Gracias. Estaremos en contacto pronto.

Core ID Docs Firma Electrónica Authentikator X-eia Servicios Solicita tu DEMO multiple factors A solid confidence G. lossario La verificación de identidad es el proceso de comprobación y confirmación de los datos e información proporcionados por una persona para determinar si son verdaderos y corresponden a su identidad real. La verificación de múltiples factores o multifactorial es un enfoque más seguro, ya que utiliza varios métodos para confirmar la identidad de una persona, en lugar de solo uno, esto reduce el riesgo de suplantación de identidad y aumenta la confianza en la verificación. Esta verificación es altamente personalizable para asegurar una alta convertibilidad, manteniendo altos niveles de seguridad. Conoce más Docs Servicio de procesamiento de documentos que permite: (1) Creación de documentos como formularios, contratos, pagarés, entre otros. (2) Análisis de texto para extraer información valiosa de los documentos, como datos personales, números, fechas, etc. (3) Clasificación de documentos que da la posibilidad de organizarlos automáticamente según diferentes categorías. (4) Reconocimiento óptico de caracteres (OCR) que permite digitalizar documentos en papel y convertirlos en archivos electrónicos. (5) Monitoreo de incongruencias de información y alertas de riesgo. Conoce más Firma electrónica La firma electrónica es un método digital para asociar a personas autenticadas con documentos digitales válidos. Se utiliza para verificar la identidad del remitente y garantizar la integridad y autenticidad del documento. Se basa en criptografía y tecnologías de seguridad. En el ecosistema de anteia, se realiza una verificación de identidad para asociar la identidad digital del firmante y garantizar la integridad y no repudio del documento. Nuestros métodos de validación incluyen reconocimiento facial y mensajería de texto con códigos de un solo uso, sin embargo, por el uso de la identidad digital, siempre hay una forma de verificar la identidad del firmante. Posee marcas de tiempo certificadas por autoridades confiables y puede ser verificada y almacenada por un largo tiempo. El proceso de firma electrónica requiere que todas las partes involucradas verifiquen su identidad y acepten las condiciones antes de generar el documento final, cumpliendo con las normativas relacionadas e integridad del documento. Conoce más Authentikator Servicio que utiliza técnicas de computer vision, aprendizaje automático y análisis de datos para identificar patrones y tendencias en documentos falsificados, analizar y comparar características visuales de un documento (como texto, imágenes, diseño y formato) con una base de datos de documentos auténticos conocidos. Tiene la capacidad de detectar características falsas o alteradas en un documento y emitir una advertencia o una respuesta si se determina que el documento no es auténtico. Permite adjuntar documentos de identidad, diplomas, facturas, certificados, declaraciones de renta o cualquier otro documento y validar su autenticidad. Convierte documentos no estructurados en estructurados. Convierte imágenes con texto en datos de texto legibles por computadoras. Conoce más x-eia En un Intelligent personal Assistant que ayuda a los usuarios finales a cometer la menor cantidad de errores en su proceso de vinculación, a que puedan resolver problemas rápidamente y mejorar su experiencia de registro. Conoce más Services Authenticated Attachments. Allows you to attach identity documents, diplomas, invoices, certificates, income statements or any other document. Convert unstructured documents to structured to automate large-scale procurement data capture, increase operational efficiencies, improve customer experience, and inform decision-making by speeding and securing processes. Smart Contracts. Legal documents that can be generated automatically, stored securely on a blockchain, and have pre-programmed clauses that are automatically triggered under certain conditions, allowing for greater control and monitoring of the contract lifecycle. This can improve efficiency and security in contract management. Electronic signature. Mechanism that allows a person to be linked to an electronic message, contract or electronic document, identifying himself as a signatory of the message. Provides users with the ability to perform signatures, facilitates the distribution of legally sensitive documents for the collection of electronic signatures. Smart forms. Digital forms that are self-managed thanks to public and private sources of information, Optical Character Recognition (OCR), Intelligent character recognition (ICR) and other forms or documents from the same user. The authenticity of information is verified, updated and monitored through compliance alerts, dates and inconsistencies. Digital identity. Identity verification information is anonymized to reuse it in future events such as management of forms, contracts or electronic signatures, which allows streamlining processes and guaranteeing the security of information. Decision engine. Run automated decisions based on custom rules as a set of processes. It uses artificial intelligence and analysis to learn and redefine decisions. Dematerialized promissory notes. Mechanism that allows you to sign, fill out and endorse promissory notes supported by dematerialized technology (secure digitization), protected with an advanced electronic signature ensuring its validity. It allows the custody and completion of blank promissory notes for processing, using a secure trace for the parties, verifying the transactions made on the promissory note. Identity verification. Multiple verification factors ensure instantly that customers, employees, suppliers are really who they say they are. Facial and voice biometrics, proof of life, identity document authenticity, GPS, mobile number, Device ID, verification in binding and non-binding lists, search in public and private sources of information and credit history._cc781905-5cde-3194- bb3b-136bad5cf58d_ Solicita tu DEMO

HOME HYPERAUTOMATION SERVICES SERVICES API Política de privacidad PRICES Blog Resultados de la búsqueda Members MÁS ENG Hyperautomation Una integración para automatizar de extremo a extremo procesos de vinculación. Core ID 17 factores de verificación identidad que aseguran instantáneamente la confianza en clientes y proveedores. GeniusDocs Documentos, inteligentes, autogestionados, sin incongruencias, con monitoreo 7X24x365. smart signature Firmas seguras, para negocios hiper seguros. authenticator Adjuntar y validar documentos. NOT GOING Intelligent personal assistant para acompañar a usuarios en procesos de registro. cybersecurity mesh La frontera de la ciberseguridad. Próximamente Academy Próximamente Solicita tu DEMO A single provider A single integration a single platform before It is the first platform that hyper-automates linking and sales processes, taking away the headache for companies of dealing with new technologies, integrations, regulations, development team times and unaffordable prices. To play, press and hold the enter key. To stop, release the enter key. Copyright © 2023 anteia sas All rights reserved. ANS API Contacto API ANS Medium PQR PQR Terms and Conditions Privacy Policy Política de privacidad contacto@anteia.co Bogota DC, Colombia 118942 Colombia, Costa Rica, Panama

Core ID Nuestro objetivo es informarte de la manera más sencilla sobre los términos y condiciones, en los cuales se definen las condiciones bajo las cuales el Usuario acepta acceder a los contenidos y trámites brindados por anteia, se definen los derechos, obligaciones, consecuencia de incumplimiento de las disposiciones definidas y demás información relevante para el uso de la plataforma de anteia, las cuales son aceptadas por el Usuario al hacer uso de la misma. 1. ¿Quiénes somos? anteia, es una empresa especializada que, por medio de su plataforma, brinda a los usuarios un sistema de verificación de identidad de la persona mediante herramientas digitales que se encargan de identificar y verificar la autenticidad del Usuario con base en su huella (biometría, voz, cara), para la celebración de contratos inteligente por medio de firma electrónicas. anteia automatiza la recolección de la información y datos personales tanto en fuentes de públicas como en privadas, estas bases son consultadas en tiempo real para generar la autenticación de los Usuarios y permitir que estos realicen de forma segura trámites y/o suscriban contratos. 2. Alcance El Usuario debe leer, entender y aceptar todas las condiciones establecidas en los Términos y Condiciones Generales y en las Políticas de Privacidad, así como en los demás documentos incorporados a los mismos por referencia, previo a su registro ante anteia. CUALQUIER PERSONA QUE NO ACEPTE ESTOS TÉRMINOS Y CONDICIONES GENERALES, LOS CUALES TIENEN UN CARÁCTER OBLIGATORIO Y VINCULANTE, DEBERÁ ABSTENERSE DE UTILIZAR EL SITIO Y/O LOS SERVICIOS. 3. Servicios y Factores de autenticación del Sistema Tanto el contenido, los servicios y los factores de autenticación podrán ser modificados o eliminados por anteia, con el objetivo de garantizar la seguridad y privacidad del Usuario durante el uso del sistema. 4. Condiciones de los servicios Para utilizar los servicios del sistema, es necesario que el Usuario se registre en el sistema de anteia a través del proceso de registro. anteia podrá establecer mecanismos adicionales de autenticación que estime convenientes para utilizar los servicios del sistema, tales como, pero sin limitarse a el uso de biometría (facial, voz, huellas), GPS, entre otras, siempre bajo los estándares técnicos y de seguridad que garanticen el adecuado manejo de la información, y en cumplimiento de las regulaciones aplicables. 5. Derechos del Usuario Al utilizar el sistema de anteia, el Usuario entregará sus datos personales y sensibles por lo cual, el Usuario tendrá los derechos y deberes señalados por la ley y en la política de privacidad de anteia, la cual se encuentra publicada en la página web de anteia. 6. Obligaciones del Usuario Ser mayor de edad, y contar con capacidad legal para hacer uso del sistema. No se tratarán datos de menos y en caso de registrarlos, serán eliminados de manera inmediata. Hacer uso del sistema de anteia de manera correcta, de buena fe, de tal forma que no se generen errores, vulneraciones, y/o fugas o tratamiento de datos no autorizados. Usar debidamente los servicios y contenidos del sistema de anteia, en especial a no impartir instrucciones imprecisas, indeterminables o inexactas. anteia se reserva el derecho de autorizar o no una operación solicitada por el Usuario, cuando ésta, a juicio de anteia, no sea clara, precisa o determinable, o genere dudas respecto a eventuales situaciones de fraude y/o suplantación de identidad, reserva que el Usuario acepta. No permitir a terceros hacer uso del sistema, proveer a terceros elementos de identidad que les permitan registrarse y/o autenticarse en el sistema de anteia a nombre del Usuario, ni facilitar información que ponga en riesgo sus datos de acceso al sistema. No permitir que terceras personas operen los servicios y contenidos del sistema de anteia. Cumplir con las condiciones y requisitos necesarios para realizar las operaciones a través del sistema, tales como llevar a cabo un correcto uso de la operación del sistema, suministrar completa la información en los formularios y solicitudes, evitar daños en los sistemas de transmisión de datos y evitar omisiones o acciones que perjudiquen el uso del sistema y que estén por fuera del control de anteia. Contar con un dispositivo móvil adquirido legalmente, y cuyo sistema operativo y/o funcionalidades no hayan sido vulneradas en términos de seguridad tecnológica, siendo responsabilidad del Usuario el buen uso al dispositivo móvil y la información que tenga en este y puedan llegar a alterar los servicios prestados por anteia. 7. Factores de Autenticación del Usuario Los factores de autenticación del sistema con los cuales el Usuario ingresa y utiliza el mismo, son de uso personal e intransferible. El Usuario se obliga a mantenerlos bajo absoluta reserva, y a administrarlos con sumo cuidado a fin de que nadie más tenga acceso a los servicios ofrecidos en anteia. En específico, el Usuario es responsable del manejo, custodia y cuidado de su dispositivo móvil personal (celular) a través del cual utiliza el sistema de anteia, toda vez que el dispositivo es un factor de autenticación del Usuario. 8. Tarifas y costos anteia queda facultada para establecer y cobrar al Usuario las tarifas que defina por concepto de la utilización del sistema y/o de servicios adicionales que anteia ofrezca en este, lo cual se regirá por la normatividad vigente. Las tarifas y costos que puedan ser eventualmente aplicables serán informados de manera previa, completa y oportuna al Usuario, y su cobro únicamente procederá cuando haya sido previamente autorizado y aceptado por el Usuario. 9. Límite de los servicios y actualizaciones anteia establecerá limitaciones en los servicios que preste conforme el plan adquirido por cada Usuario. En cualquier momento, anteia podrá actualizar el sistema, procurando no influir, ni interrumpir el servicio. 10. De los Servicios que presta Anteia El Usuario autoriza a anteia para bloquear, cancelar o revocar total o parcialmente los servicios en los siguientes eventos: En el evento que anteia identifique irregularidad de uso del sistema, por parte del Usuario. Como medida de seguridad para anteia o para el mismo Usuario por irregularidades o circunstancias que generen alertas o dudas respecto a posibles casos de fraude, suplantación de identidad, o cualquier otra irregularidad que anteia considere relevante. En el evento en que el Usuario no cumpla con las instrucciones de seguridad informadas por anteia. El incumplimiento del Usuario de las condiciones de estos términos y condiciones. Cualquier otra circunstancia objetiva que amerite tal limitación. Mora en el pago de cualquier obligación a favor de anteia. 11.Propiedad del sistema 12.1 Propiedad intelectual: El sistema contiene materiales que son propiedad de anteia y están protegidos por la legislación colombiana de derechos de autor, disposiciones de tratados internacionales, marcas y otras leyes y tratados de propiedad intelectual. 12.2 El sistema: está protegido como una obra colectiva o una compilación, de acuerdo con los derechos de autor, así como otras leyes y tratados internacionales. El Usuario acepta cumplir con todas las leyes de derechos de autor y cualquier otra ley aplicable, así como con cualquier aviso o restricción respecto de los derechos de autor adicionales contenidos en el Sistema. El Usuario reconoce que el Sistema contiene obras originales que han sido desarrolladas, compiladas, preparadas, revisadas, seleccionadas y organizadas por anteia a través de la aplicación de métodos y estándares, mediante la inversión sustancial de tiempo, esfuerzo y dinero, y por lo cual constituye propiedad intelectual valiosa que pertenece a anteia. Todos los derechos presentes y futuros respecto de secretos comerciales, patentes, diseños, derechos de autor, marcas, derechos sobre las bases de datos, conocimientos técnicos y otros derechos de propiedad intelectual u otros derechos de propiedad de cualquier tipo, documentación, mejoras, contribuciones de diseño u obras derivados, así como cualquier conocimiento o proceso relacionado con los mismos, incluidos los derechos en y para todas las aplicaciones y registros relacionados con el Sitio, serán, para el Usuario y anteia, en todo momento propiedad única y exclusiva de anteia. 12.3 Marcas. Las marcas, logotipos y eslóganes o avisos comerciales que se muestran en el Sistema (colectivamente, las "Marcas") son marcas registradas y no registradas, propiedad de anteia. Por lo general, las marcas no deben ser utilizadas en ningún tipo de campaña o publicidad, ni para indicar el patrocinio o la afiliación de anteia con ningún producto, servicio, evento u organización sin la autorización previa y por escrito de anteia. anteia reconoce las marcas de otras organizaciones para sus respectivos productos o servicios mencionados en el sitio. Todos los derechos no expresamente otorgados en estos Términos están reservados por anteia. 12.4 Restricciones para el Uso del Software. Es propiedad intelectual de anteia. El uso del software se rige por estos términos. La reproducción o distribución no autorizada del software está expresamente prohibida por la ley y puede dar lugar a sanciones tanto civiles, como penales. Se podrá iniciar procedimientos en contra de los infractores. 12.5 Detección y Eliminación. El Usuario reconoce y acepta que anteia y las personas que anteia designe pueden o no, a discreción de anteia, realizar una revisión previa de la información del Usuario. 13. Restricciones de uso del Sistema Al utilizar el Sistema, incluido cualquier Servicio de anteia, el Usuario acepta específicamente, no participar en ninguna actividad, ni transmitir ninguna información que a nuestro exclusivo criterio: Sea ilegal, o viole cualquier ley o disposición colombiana. Incite actividades ilegales o discuta actividades ilegales con la intención de cometerlas. Viole cualquier derecho de terceros, incluidos, entre otros, el derecho a la privacidad, el derecho a la propia imagen, el derecho de autor, derechos de marca, patentes, secretos comerciales o industriales; o cualquier otra propiedad intelectual o derechos de propiedad. Sea dañino, amenazante, abusivo, acosador, indecente, difamatorio, sexualmente explícito o pornográfico, discriminatorio, vulgar, profano, obsceno, calumnioso, incita al odio o violencia, o de otra manera objetable. Interfiera con el uso y disfrute de los Servicios por parte de terceros. Se proponga hacerse pasar por otra persona o entidad. Declare falsamente, tergiverse u oculte su afiliación con otra persona o entidad Acceda o utilice la cuenta de otro usuario sin permiso. Distribuya virus informáticos u otros códigos, archivos o programas que interrumpan, destruyan o limiten la funcionalidad de cualquier software o hardware o equipo de comunicaciones electrónicas. Interfiera, interrumpa, deshabilite, sobrecargue o destruya la funcionalidad o el uso de cualquier característica del Sistema, o los servidores o redes conectadas al Sistema, o cualquiera de los Servicios de anteia. "Hackea" o accede sin permiso a nuestros registros privados o confidenciales, los de otro usuario, o los de cualquier otra persona. Solicita información personal o confidencial de otros usuarios, incluyendo, entre otros, la dirección, la información de la tarjeta de crédito o información financiera, o las contraseñas. Descompilar, hace ingeniería inversa, desensambla o intenta obtener el código fuente del Sitio, excepto lo expresamente permitido en estos Términos o por ley, a menos que sea permitido por la ley aplicable sin que exista consentimiento. Elimine, eluda, inhabilite, dañe o interfiera de cualquier otro modo con las características relacionadas con la seguridad, o las características que hagan cumplir las limitaciones de uso del sitio. Modifique, copie, raspe u obtenga, exhibe, distribuye, publique, licencie, venda, alquile, arriende, preste, transfiera o comercialice cualquier material o contenido en el sistema. Utilice los servicios para realizar evaluaciones comparativas, o para compilar información para un producto o servicio. Además, los Usuario no deberán, y no permitirán que otros lleven a cabo, las siguientes actividades con respecto a los Servicios de anteia: Utilizar los Servicios de anteia o permitir el acceso a ellos, de una manera que evite las restricciones contractuales de uso; que excedan las métricas de uso; o uso autorizado establecidas en estos Términos. Licenciar, sublicenciar, vender, revender, alquilar, arrendar, transferir, distribuir o compartir en el tiempo, o realizar cualquier parte de los Servicios de anteia o la documentación técnica y funcional actual de anteia para los Servicios de anteia disponibles para el acceso de terceros, a menos que se indique lo contrario en estos Términos; o Acceda o utilice los Servicios o la Documentación de anteia con el fin de desarrollar u operar productos o servicios destinados a ser ofrecidos a terceros como competencia de los Servicios de anteia o permita el acceso a un competidor directo de anteia. El Usuario reconoce que no tenemos la obligación de monitorear su acceso o uso del sitio, o el de cualquier otra persona, para identificar violaciones de estos términos, o para revisar o editar cualquier contenido. Sin embargo, tenemos el derecho de hacerlo, con el fin de operar y mejorar el sitio (incluyendo, entre otros, prevención de fraude, evaluación de riesgos, investigación y soporte al cliente conforme la política de privacidad y fines contractuales previamente establecidos), para garantizar el cumplimiento de estos términos y para cumplir con la ley aplicable o la orden o requisito de un tribunal, decreto de consentimiento, agencia administrativa u otro organismo gubernamental. 14. Autorización para el tratamiento de datos personales y sensibles El Usuario autoriza a anteia para que recolecte, almacene, use o circule sus los datos personales, conforme a la Política de privacidad, disponible en la página web de anteia. En el marco de la realización de trámites por parte del Usuario con terceros a través del sistema de anteia, puede ser necesario la transferencia de datos personales del Usuario a favor de terceros. En estos casos, siempre se solicitará la autorización previa y expresa del Usuario para realizar dicha transferencia, y a partir de dicha transferencia, los terceros, serán responsables de obtener las autorizaciones que requieran en desarrollo de sus propios objetos sociales o actividades para tratar los datos personales transferidos cuando se quiera hacer uso de estos para finalidades distintas a los señalados. El Usuario autoriza a anteia para recolectar y tratar sus datos personales considerados como sensibles (biometría facial, fotografía de rostro, entre otros – en adelante los “Datos Biométricos”), conforme los estándares regulatorios más altos a nivel mundial. anteia tratará los Datos Biométricos con el fin de verificar la identidad personal del Usuario, corroborándola contra bases de datos públicas o privadas, cuyos administradores sean responsables o encargados del tratamiento de información personal o biométrica. Los Datos Biométricos permitirán a anteia crear identidades digitales y/o obtener plantillas biométricas para posteriores cotejos de identidad. En ocasiones anteia podrá transmitir dichas plantillas biométricas con terceras personas y/o entidades, a fin de verificar la identidad del Usuario en el momento de una transacción, solicitud de productos y/o servicios, siempre con el consentimiento previo, expreso e informado del Usuario. Adicionalmente, para efectos de optimizar nuestra tecnología y mejorar nuestros niveles de seguridad de manera continua, anteia temporalmente almacenará una copia de la fotografía de rostro y/o documento de identidad del Usuario. Requeriremos la autorización expresa del Usuario para hacer uso de estos Datos Biométricos, y precisamos que al ser Datos Sensibles el Usuario no está en la obligación de autorizar su tratamiento. En caso de que el tratamiento de los Datos Biométricos no sea autorizado por el Usuario, no será posible ofrecer los servicios del sistema de anteia, toda vez que ésta requiere el uso de Datos Biométricos para cumplir con los estándares de seguridad de anteia. Para más información sobre el tratamiento de los datos biométricos y/o datos sensibles del Usuario, consulta la Política de Privacidad de anteia. 15. Recomendaciones de seguridad. El Usuario se obliga a consultar y atender las recomendaciones de seguridad dispuestas en los presentes términos y condiciones de uso, así como aquellas que puedan ser publicadas en el sitio web de anteia. 16. Modificaciones anteia se reserva el derecho de modificar, limitar, suprimir o adicionar ítems a los presentes términos y condiciones en cualquier tiempo. Las modificaciones, limitaciones, supresiones o adiciones de los presentes términos y condiciones se informarán mediante publicación en el sitio web de anteia, es deber del Usuario revisar los mismos con periodicidad, ya que el Usuario acepta los mismos con el uso del sistema. Última actualización: junio de 2022.

Core ID ANS 1. SOPORTE Y MANTENIMIENTO Requerimientos Particulares (de personalización o adaptación): En caso de que el Cliente requiera una serie de adiciones o adaptaciones particulares al Sistema anteia , los cuales por definición necesitarán labores de programación a cargo del equipo de desarrolladores de anteia . Si los requerimientos son genéricos, es decir, aplican para la base instalada de clientes de anteia , estos son evaluados e incluidos en el “roadmap” de versiones de anteia y luego estarán disponibles sin costo (cuando la versión correspondiente sea liberada). En caso de que los requerimientos sean particulares y exclusivos para el Cliente o bien que no se pueda esperar a la próxima versión para contar con ellos, el Cliente debe hacer un levantamiento del o los requerimientos según los formatos indicados por anteia. Con esta especificación escrita anteia cotiza el requerimiento. Después de que dicha cotización es aceptada por escrito por el Cliente, se inicia su desarrollo, atendiendo a las prioridades del equipo de desarrollo de anteia . Todas las tareas de programación del Sistema se realizan en Colombia, en donde se encuentra el equipo de desarrolladores. El costo de la instalación posterior al desarrollo de estos requerimientos particulares se incluirá en la cotización respectiva y en caso de estar de acuerdo y exista contrato vigente, se modificará el anexo correspondiente. Definiciones: Mantenimiento: son aquellas actualizaciones, mejoras y nuevas versiones de la plataforma, las cuales podrán ser realizadas por anteia de manera libre en cualquier momento, siempre y cuando no afecte el servicio. En caso de que se requiera algún cambio por parte del cliente a nivel de integración, se le notificará previamente para realizar el plan de migración. Las adecuaciones se realizarán en horarios no hábiles. Soporte: es el apoyo operativo que ofrece anteia a sus clientes, en relación con la plataforma, con el fin que estos puedan acudir a anteia . Nivel: soporte técnico que se prestará al cliente. Se clasifica en Primer y Segundo Nivel. Soporte Técnico: Etapa inicial en la cual el personal de técnico del Cliente analiza el problema y determinan si la solución puede producirse sin necesidad de recurrir a anteia . En muchas ocasiones los inconvenientes son resueltos a este nivel y los tiempos de respuesta a los mismos dependen del mismo Cliente. Para reducir las emergencias, todo trabajo de nuevas instalaciones, mantenimiento de bases de datos, y cualquier otro ajuste que ponga en peligro la estabilidad de los servicios prestados por anteia y que sea el Cliente el que los vaya a realizar por sus propios medios, debe ser sometido a validación por parte del personal de soporte de anteia y en caso de requerir soporte sobre estas acciones, la empresa cobrará dicho servicio adicional, conforme lo establecido en cobro horas hombres en el Contrato. De igual manera, el Cliente puede optar por contactar por correo electrónico al equipo de soporte de anteia en Bogotá D.C./ San José CR para aclarar dudas; en el correo: support@anteia.co En caso que el problema persista, entonces el cliente puede recurrir al esquema de soporte de anteia. Los niveles de atención que anteia ofrece son los siguientes: Soporte Primer Nivel. Una vez concluido que el nivel de soporte interno y las personas de la organización no pueden resolver el asunto, los clientes pueden comunicarse con el equipo de soporte de anteia enviando un correo electrónico a support@anteia.co . En el mismo, los clientes deben proporcionar una explicación detallada del inconveniente que están experimentando. Soporte Segundo Nivel. Cuando el problema no pueda resolverse en el primer nivel, anteia procederá a remitir correo electrónico al cliente informando que el caso pasa a segundo nivel, en caso de ser necesario se tendrá llamada o videollamada. Horario del soporte El soporte se otorga los días hábiles en horario de 8 a.m. a 6 p.m. hora colombiana. Procedimiento Para la atención de fallas reportados por los clientes anteia , será: El cliente debe remitir correo electrónico support@anteia.co detallando la falla y anexando pantallas, reportes, mensajes, etc. que ayuden a los ingenieros de anteia a determinar las causas del problema. anteia contesta el correo electrónico indicando el número del ticket asignado e inicia el proceso de revisión. anteia evalúa la consulta o problema del cliente para determinar qué acción se debe tomar. Categorización y Priorización: La solicitud se clasifica según su tipo (consulta, queja, solicitud de servicio, etc.) y urgencia. anteia utiliza guías de ayuda, bases de conocimientos o scripts predefinidos para proporcionar una solución al problema del cliente. Si el problema es básico y puede ser resuelto en el Primer Nivel, el anteia lo hará en los tiempos de respuestas definidos. Si no, el ticket se escalará al Segundo Nivel de Soporte con toda la información relevante recopilada. anteia le notificará al cliente por correo electrónico que el caso ha sido escalado a Soporte Segundo Nivel. El equipo de Soporte de Segundo Nivel trabaja en el problema hasta que se encuentra una solución. anteia , una vez resuelto el problema, procederá a notificarlo al cliente con los detalles de la solución. El equipo de soporte de anteia revisa regularmente los incidentes y las respuestas de los clientes para identificar áreas de mejora. Tiempos de Respuesta Los tiempos de respuesta que dará anteia a los clientes conforme los siguientes Niveles: Soporte Primer Nivel: en un máximo de 6 horas, contados a partir de la respuesta por parte de anteia indicando el número del ticket de servicio. Soporte Segundo Nivel: en un máximo de 2 horas, contados a partir de la llamada generada por anteia cuando no ha sido posible resolverlo en el primer nivel. 2. COMPENSACIONES POR INACTIVIDAD Definiciones: Error: petición válida que resulta en un comportamiento no deseado del sistema, por cuenta y responsabilidad de anteia y está clasificado por el listado HTTP en 500, o de la familia 500. Tasa de Error: es el número de Peticiones Válidas que resultan en un error HTTP 500 (o de la familia 5**), dividido por el total de Peticiones Válidas durante ese periodo. Peticiones Válidas: es un llamado a un API o una interfaz que son conformes a las especificaciones determinadas con anteia en el siguiente link , y que finaliza con una respuesta esperada. Ventana de Mantenimiento: significa una ventana de tiempo durante la cual el servicio se desconecta para tareas de actualización o mantenimiento. Periodo de Inactividad: es el espacio de tiempo de cinco (5) o más minutos consecutivos, en el cual un sistema, servicio o plataforma no recibe respuesta ni responde a ninguna interacción o solicitud por parte de los usuarios o clientes. Las Ventanas de Mantenimiento no están incluidas en el Periodo de Inactividad. Tiempo de Funcionamiento Mensual: es el total de minutos del mes, menos los Periodos de Inactividad del mes. Porcentaje de Tiempo en Funcionamiento Mensual: Es el Tiempo de Funcionamiento Mensual dividido por el total de minutos en el mes. Servicio Cubierto: significa los servicios de fastSignature, CoreID, Magic Forms, BackOffice y HyperFlow, dependiente del Contrato Suscrito entre las partes. Impacto: Es una medida relacionada con el Periodo de Inactividad que se medirá entre alto, medio y bajo. Detalle Durante el plazo del Contrato con el Cliente, anteia se ha comprometido a proporcionar los servicios definidos en este y, por tanto, se obliga a proporcionar un Porcentaje de Tiempo en Funcionamiento Mensual de la siguiente manera (en adelante el "Objetivo de Nivel de Servicio" ): Servicios de anteia : Porcentaje de Tiempo en Funcionamiento Mensual fastSignature Core ID Magic Forms BackOffcie Hyperflow 99.9 % 99.9 % 99.9 % 99.9 % 99.9 % Si anteia no cumple con el Objetivo de Nivel de Servicio, el Cliente podrá requerir a anteia que aplique los descuentos a la factura del siguiente mes, conforme el siguiente cuadro aplicable: Porcentaje de Tiempo en Funcionamiento Mensual Porcentaje de descuento aplicable en la factura siguiente: 99% a < 99.9% [Impacto Bajo] 95% a < 99% [Impacto Medio] < 95% [Impacto Alto] 10 % 25 % 50 % Procedimiento para solicitar Compensación por Inactividad Para ser aplicado el descuento en la factura siguiente, es necesario cumplir con el siguiente procedimiento: Notificar al equipo de asistencia técnica de anteia por correo electrónico hello@anteia.co sobre los hechos que configuren los Errores y por tanto la Inactividad, así como, los soportes correspondientes con fecha y hora que se produjo, en un plazo máximo de treinta días desde que lo evidenció. anteia tendrá un plazo máximo de cinco (5) días para dar respuesta al Cliente sobre la petición realizada. En caso que anteia evidencie y sea aplicable la petición del Cliente, procederá a dar el Porcentaje de descuento en la factura siguiente. En caso que anteia evidencia que no es aplicable la petición del Cliente dará respuesta con los sustentos correspondientes. La Cantidad máxima del Porcentaje de descuento aplicable por mes es del 50%. El presente documento es la versión actualizada de los ANS, reemplazando cualquier versión anterior. Fecha de actualización: 21 de Octubre 2023

Jaime Montero Salguero Chief Commercial Officer phone +506 86 8345 76 Email jaime@anteia.co

Julian Mora Chief Executive Officer Phone +57 300 301 3011 Mail julian@anteia.co

Ernest Viana product manager phone +57 301 596 6685 Email ernesto@anteia.co

Ernest Viana product manager phone +57 301 596 6685 Email ernesto@anteia.co